Finnish Customer Service Representative Opportunity in Athens, Greece
Há 5 dias
We are seeking an experienced and fluent Finnish speaker to join our team as a customer service representative in Athens, Greece. This is a great opportunity for those looking to advance their career and work with a multinational company.
About the RoleThis position involves working closely with customers, identifying their needs, and providing solutions through sales and technical support. The successful candidate will be responsible for guiding customers through billing inquiries, handling transactions, and resolving issues in a timely manner.
Responsibilities may include:
- Assisting customers with placing orders and related issues
- Answering customer inquiries and troubleshooting or escalating technical issues
- Following standard diagnostic procedures to handle frequently asked questions effectively
- Turning every customer into a happy one by providing exceptional service
To be successful in this role, you will need to possess:
- Fluent Finnish language skills
- Excellent communication skills
- Sales experience with consumer products and services (an asset)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with strong communication skills
- A positive and adventurous attitude
We offer a competitive monthly salary of €3,000, plus two extra salaries per year. Additional benefits include:
- Healthcare benefits
- Numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events and community & social responsibility initiatives
- Free online Greek language courses
Headhunt International is a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all. We are committed to providing a supportive and inclusive environment for our employees.
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