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Pre-Sales Engineering Support Expert

2 semanas atrás

Lisboa, Lisboa, Portugal Itrecruiter Tempo inteiro

**Job Summary**

We are looking for an experienced Associate Systems Engineer to join our Sales Engineering team. The successful candidate will be responsible for supporting sales programs, product demonstrations, and solution implementations.

**Key Responsibilities**

  1. Support the Sales Engineering team with configuration validation, sales programs, and lifecycle management.
  2. Provide pre-sales and post-sales engagement, including product demonstrations and technical guidance.
  3. Contribute to solution designs and take ownership of simpler designs.
  4. Ensure technical and customer support by providing performance insights and troubleshooting.
  5. Collaborate across teams, including Customer Support, Professional Services, and Order Management.
  6. Participate in account planning and maintain strong customer relationships.

**Requirements**

  • 1-2 years of experience in the technology industry or similar roles.
  • Strong background in pre-sales & post-sales support.
  • Excellent communication skills to deliver technical product presentations confidently.
  • Ability to analyze data, identify problems, and provide solutions.
  • Knowledge of storage architectures (FC, iSCSI, NAS, SAN).
  • Self-motivated with a proactive approach to problem-solving.