Sneaker Expert
Há 1 mês
We are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service Representative at Foot Locker.
As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a professional and courteous manner.
Responsibilities- Provide top-notch customer service via phone, email, and social media
- Answer product-related queries, troubleshoot issues, and resolve customer complaints
- Process online credit applications and ensure their successful completion
- Handle customer calls, respond to inquiries, and address concerns in a timely and professional manner
- Native-level German and good English language skills
- Passion for fashion and staying up-to-date with the latest trends
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, think creatively, and take initiative
- Willingness to relocate to Lisbon for this international career opportunity
- Yearly or 6-month contract, renewable upon satisfactory performance
- Competitive salary with two options: including free accommodation or excluding it
- Reimbursement of initial flight expenses, airport pickup, and yearly two-way flight ticket back to your home country
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
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