Sneaker Expert Associate

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Unlock a dynamic career with Foot Locker, a leading global athletic footwear and apparel retailer. With over 2,500 stores worldwide, we're passionate about delivering exceptional customer experiences.

Your Role

We're seeking a highly skilled Customer Service Agent to join our international team. As a key member of our customer service team, you'll be responsible for:

  • Providing top-notch support to customers through various channels, including phone, email, and social media
  • Addressing product-related queries, troubleshooting issues, and resolving concerns in a calm and professional manner
  • Transforming online credit simulations into completed files
  • Handling calls from prospects and clients
Your Skills

To excel in this role, you'll need:

  • A native level of German and a good level of English
  • Enthusiasm for fashion and trends
  • Knowledge of the value of excellent customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excitement about intercultural communication and expatriate lifestyle
  • Willingness to relocate to Lisbon for an international career
  • A valid Portuguese work permit
Benefits

Enjoy a comprehensive package that includes:

  • Type of contract: yearly or 6-month contract, renewable
  • Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm
  • Salary conditions* – 2 options:
  1. Including free accommodation (shared flat, all bills included): €950-€1,000 gross/month (based on experience)
  2. Excluding accommodation: €1,300-€1,400 gross/month (based on experience)
  • Reimbursement of initial flight expenses
  • Airport pick-up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening bank account, etc. upon arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different paths

Elevate your career with Blu Selection, a multinational organization recognized for its sales and customer service solutions. Enjoy living in Lisbon, a vibrant city with a rich cultural heritage.


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