Sneaker Expert Associate
4 semanas atrás
Unlock a dynamic career with Foot Locker, a leading global athletic footwear and apparel retailer. With over 2,500 stores worldwide, we're passionate about delivering exceptional customer experiences.
Your RoleWe're seeking a highly skilled Customer Service Agent to join our international team. As a key member of our customer service team, you'll be responsible for:
- Providing top-notch support to customers through various channels, including phone, email, and social media
- Addressing product-related queries, troubleshooting issues, and resolving concerns in a calm and professional manner
- Transforming online credit simulations into completed files
- Handling calls from prospects and clients
To excel in this role, you'll need:
- A native level of German and a good level of English
- Enthusiasm for fashion and trends
- Knowledge of the value of excellent customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Excitement about intercultural communication and expatriate lifestyle
- Willingness to relocate to Lisbon for an international career
- A valid Portuguese work permit
Enjoy a comprehensive package that includes:
- Type of contract: yearly or 6-month contract, renewable
- Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm
- Salary conditions* – 2 options:
- Including free accommodation (shared flat, all bills included): €950-€1,000 gross/month (based on experience)
- Excluding accommodation: €1,300-€1,400 gross/month (based on experience)
- Reimbursement of initial flight expenses
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different paths
Elevate your career with Blu Selection, a multinational organization recognized for its sales and customer service solutions. Enjoy living in Lisbon, a vibrant city with a rich cultural heritage.
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