Sneaker Expert Advisor

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role

We are seeking a highly motivated and enthusiastic Sneaker Expert Advisor to join our team in Lisbon, Portugal. As a key member of our international customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities:

  • Provide expert advice on sneakers and related products to customers via phone, email, or social media
  • Answer questions and resolve issues related to orders, payment methods, and shipping
  • Transform online credit simulations into completed files
  • Handle calls for prospects and clients
  • Collaborate with other departments to redirect cases and issues to the relevant teams

Requirements:

  • A native level of German and a good level of English
  • Enthusiasm for fashion and trends
  • Knowledge of the value and impact of a great customer experience
  • An attentive listener with excellent communication skills
  • Energetic, innovative, and proactive approach to work
  • Excitement about intercultural communication and expatriate lifestyle
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • A valid Portuguese work permit (required)

Benefits:

  • Type of contract: yearly or 6 months contract, renewable
  • Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm
  • Salary conditions*: €1200-€1300 gross/month (based on experience)
  • Free accommodation (shared flat, all bills included): €1000-€1100 gross/month (based on experience)
  • Reimbursement of initial flight expenses
  • Airport pick up
  • Yearly two-way flight ticket back to home country (within the EU)
  • Help with paperwork, opening bank account, etc.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Career opportunities in different career paths

About Us

We are Blu Selection, an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam. We specialize in connecting international candidates with companies like Foot Locker, providing unique career opportunities for talented individuals.



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