Sneaker Expert Advisor
1 semana atrás
About the Role
We are seeking a highly motivated and enthusiastic Sneaker Expert Advisor to join our team in Lisbon, Portugal. As a key member of our international customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.
Key Responsibilities:
- Provide expert advice on sneakers and related products to customers via phone, email, or social media
- Answer questions and resolve issues related to orders, payment methods, and shipping
- Transform online credit simulations into completed files
- Handle calls for prospects and clients
- Collaborate with other departments to redirect cases and issues to the relevant teams
Requirements:
- A native level of German and a good level of English
- Enthusiasm for fashion and trends
- Knowledge of the value and impact of a great customer experience
- An attentive listener with excellent communication skills
- Energetic, innovative, and proactive approach to work
- Excitement about intercultural communication and expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- A valid Portuguese work permit (required)
Benefits:
- Type of contract: yearly or 6 months contract, renewable
- Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm
- Salary conditions*: €1200-€1300 gross/month (based on experience)
- Free accommodation (shared flat, all bills included): €1000-€1100 gross/month (based on experience)
- Reimbursement of initial flight expenses
- Airport pick up
- Yearly two-way flight ticket back to home country (within the EU)
- Help with paperwork, opening bank account, etc.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Career opportunities in different career paths
About Us
We are Blu Selection, an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam. We specialize in connecting international candidates with companies like Foot Locker, providing unique career opportunities for talented individuals.
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