German Language Technical Support Specialist in Lisbon Opportunity

Há 2 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Unlock Your Career as a German Language Technical Support Specialist

We are seeking an experienced German language technical support specialist to join our team in Lisbon, Portugal. As a key member of our international customer experience solutions team, you will play a crucial role in providing top-notch technical support to clients across the globe.

About Our Company:

Our company has grown from humble beginnings to become one of the largest international providers of customer experience solutions, with over 75,000 multilingual employees in more than 50 countries worldwide. We pride ourselves on our solution-oriented services, recognized by leading companies and advanced brands.

Competitive Salary and Benefits:

We offer a competitive salary of €13,640 per year (approximately €1,140 per month), plus up to €14,400 performance bonus, and €16,020 complexity bonus. Additionally, you will receive meal vouchers worth €7.23 per workday, partial reimbursement of transport costs, and private health and dental insurance after six months. For international applicants, we reimburse up to €400 of flight costs after six months with the company. You will also be eligible for six months of accommodation in a company-provided shared apartment.

Job Description:

As a German language technical support specialist, your primary responsibility will be to provide exceptional customer service and technical support to clients via phone, email, or chat. This includes handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teams. You will also build relationships with customers and represent the company as the primary point of contact.

Requirements and Qualifications:

To excel as a German language technical support specialist, you must possess native-level German and fluent English (B2 level). Strong communication skills, both written and verbal, are essential. A team player with enthusiasm, ability to work independently, and proven customer-oriented mindset, problem-solving abilities, and cooperative approach is required.



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