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German Language Customer Support Specialist in Lisbon

Há 1 mês

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Company Overview:

Cross Border Talents is a leading provider of international talent solutions. Our company is dedicated to connecting highly skilled professionals with top companies across the globe.

We are currently seeking a German Language Customer Support Specialist to join our team in Lisbon, Portugal.

About the Role:

This is an exciting opportunity to work as a Customer Support Representative for a German-speaking market. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.

Key Responsibilities:

  • Assist German-speaking customers with inquiries about products and services
  • Troubleshoot and resolve customer issues
  • Maintain detailed records of customer interactions
  • Collaborate with team members to improve customer service processes

Requirements:

To be successful in this role, you will need:

  • Native-level proficiency in German (C2)
  • B2-level proficiency in English (for internal communication and training)
  • Excellent communication and interpersonal skills
  • A positive attitude and the ability to work in a fast-paced environment

What We Offer:

We offer a competitive salary of €28,000 - €32,000 per year, depending on experience, as well as:

  • A comprehensive training program to ensure your success in the role
  • Opportunities for career advancement and personal development
  • A supportive, international team environment
  • Relocation assistance for those moving to Lisbon