German Language Customer Support Specialist in Lisbon
Há 5 horas
Company Overview:
Cross Border Talents is a leading provider of international talent solutions. Our company is dedicated to connecting highly skilled professionals with top companies across the globe.
We are currently seeking a German Language Customer Support Specialist to join our team in Lisbon, Portugal.
About the Role:
This is an exciting opportunity to work as a Customer Support Representative for a German-speaking market. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.
Key Responsibilities:
- Assist German-speaking customers with inquiries about products and services
- Troubleshoot and resolve customer issues
- Maintain detailed records of customer interactions
- Collaborate with team members to improve customer service processes
Requirements:
To be successful in this role, you will need:
- Native-level proficiency in German (C2)
- B2-level proficiency in English (for internal communication and training)
- Excellent communication and interpersonal skills
- A positive attitude and the ability to work in a fast-paced environment
What We Offer:
We offer a competitive salary of €28,000 - €32,000 per year, depending on experience, as well as:
- A comprehensive training program to ensure your success in the role
- Opportunities for career advancement and personal development
- A supportive, international team environment
- Relocation assistance for those moving to Lisbon
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