German Language Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal (Ptw) Pole To Win International Tempo inteiro

Pole To Win International Job Description:

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Job Title: German Language Support Specialist

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About the Role:

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We are seeking a highly motivated and experienced German language support specialist to join our team at Pole To Win International. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Germany and other parts of Europe.

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About You:

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To be successful in this role, you will need to have fluency in both German and English languages, with excellent communication skills and attention to detail. You will also need to have experience working with customers in a technical support environment, with a strong understanding of game consoles and PC gaming.

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Responsibilities:

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Your primary responsibility will be to respond to customer queries via live chat, phone, and email, providing solutions to their issues and ensuring that they have a positive experience with our company. You will also be required to work collaboratively with colleagues across the globe to identify trends in customer queries and provide feedback on how to improve our services.

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Requirements:

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We are looking for someone who is self-motivated, proactive, and able to work productively and collaboratively within a multilingual team. You will need to have a logical and methodical approach to problem-solving, with good analytical and communication skills. Experience in playing consoles and PC gaming is an advantage.

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Compensation Package:

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The estimated salary for this role is around €25,000 - €35,000 per annum, depending on your level of experience. This includes a competitive benefits package, including fully paid training and a comprehensive health insurance plan.

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How to Apply:

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If you are a motivated and experienced customer support professional looking for a new challenge, please submit your application, including your resume and a cover letter explaining why you would be a great fit for this role.



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