Customer Support Specialist for Gaming Industry

3 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro
Join Our Team as a Customer and Technical Support Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer and Technical Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our gaming community, resolving technical issues, and ensuring a seamless user experience.

Key Responsibilities:

  • Provide timely and effective support to customers via chat, ensuring a high level of customer satisfaction
  • Resolve technical issues related to gaming products, software, and devices
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and technical skills to provide expert support
  • Meet or exceed performance metrics and quality standards

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the gaming industry

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical skills and problem-solving abilities
  • Fluency in German language

Why Join Us?

We are a leading company in the gaming industry, and we are committed to providing exceptional customer service and support to our community. If you are a motivated and customer-focused individual who is passionate about gaming, we encourage you to apply for this exciting opportunity.



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