Gaming User Experience Specialist
Há 1 mês
We are seeking a highly motivated and enthusiastic individual to join our international team in Lisbon as a Gaming User Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless gaming experience for our users.
Key Responsibilities- Manage customer interactions via phone, email, or social media to resolve issues and provide assistance
- Consult with customers on product-related inquiries and provide recommendations for gaming-related products
- Collaborate with internal teams to develop and implement customer-centric solutions
- Stay up-to-date with industry trends and developments to provide expert advice to customers
- Native-level German and excellent English language skills
- Passion for gaming and technology, with a strong understanding of the gaming industry
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Experience in customer-facing roles, with a proven track record of delivering exceptional customer service
- Ability to work in a multicultural environment and adapt to changing priorities
- Competitive salary and benefits package
- Opportunity to work with a multinational organization and contribute to the growth and development of our team
- Professional development opportunities, including training and mentorship
- Relocation assistance and support for international candidates
- A dynamic and inclusive work environment that values diversity and creativity
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