Gaming User Experience Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly motivated and enthusiastic individual to join our international team in Lisbon as a Gaming User Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless gaming experience for our users.

Key Responsibilities
  • Manage customer interactions via phone, email, or social media to resolve issues and provide assistance
  • Consult with customers on product-related inquiries and provide recommendations for gaming-related products
  • Collaborate with internal teams to develop and implement customer-centric solutions
  • Stay up-to-date with industry trends and developments to provide expert advice to customers
Requirements
  • Native-level German and excellent English language skills
  • Passion for gaming and technology, with a strong understanding of the gaming industry
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Experience in customer-facing roles, with a proven track record of delivering exceptional customer service
  • Ability to work in a multicultural environment and adapt to changing priorities
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a multinational organization and contribute to the growth and development of our team
  • Professional development opportunities, including training and mentorship
  • Relocation assistance and support for international candidates
  • A dynamic and inclusive work environment that values diversity and creativity

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