Gaming Technical Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Opportunity

We are seeking a skilled and enthusiastic technical support specialist to join our team in Lisbon, Portugal.

This is a fantastic opportunity for a gaming enthusiast who wants to develop their skills and work in a foreign country.

Key Responsibilities
  • Consult with customers on gaming product purchases
  • Provide expert technical support services via phone, email, and live chat
  • Guide users through software installation and device synchronization
  • Deliver efficient guidance and recommendations for purchasing products
Requirements
  • Native German language skills, with good English proficiency
  • Passion for gaming and technology
  • Understanding of customer experience impact
  • Able to listen attentively and communicate effectively with people
  • Energetic, innovative, and proactive mindset
  • Excitement about intercultural communication and expatriate lifestyle
  • Valid Portuguese work permit (required)
Benefits
  • Yearly or 6-month contract, renewable
  • Full-time or part-time options on rotating shifts
  • Salary: €950-1,000 gross/month (full-time) or €1,300-1,400 gross/month (part-time)
  • Free accommodation (shared flat, all bills included) or excluding accommodation
  • International candidates: reimbursement of initial flight, airport pick up, yearly two-way flight ticket, help with paperwork, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


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