Customer Support Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiro

About Us

We are Descompagnons Trabalho Temporário Lda, a multinational organization known for providing top-notch sales and customer service solutions. Our team is diverse and dynamic, with talents from over 80 nationalities.

Job Overview

We are seeking a highly skilled Customer Support Specialist to join our gaming products team in Lisbon. As a key member of our team, you will be responsible for providing exceptional technical support services to customers.

Salary and Benefits

The successful candidate can expect a competitive salary of €950-€1,000 gross per month (depending on experience), including free accommodation in a shared flat with all bills covered. Alternatively, the monthly salary without accommodation is €1,300-€1,400 gross per month.

International candidates will also receive reimbursement for their initial flight, airport pick-up, and yearly round-trip flights back to their home country within the EU. We offer free Portuguese lessons, cooking classes, sports activities, and social events organized by the company to help you settle into your new life in Lisbon.

Responsibilities and Impact

As a Customer Support Specialist, your key responsibilities will include:

  • Consulting customers on related products
  • Providing assistance through telephone, email, and live chat channels
  • Offering expert technical support services
  • Guiding users in utilizing their products, including software installation and device synchronization

You will work closely with our team to deliver efficient guidance and recommendations for purchasing products. Your enthusiasm about gaming and affinity for technology, along with your excellent communication skills, will make you an invaluable asset to our team.

Requirements and Qualifications

To succeed in this role, you will need:

  • A native level of German and a good level of English
  • Enthusiasm about gaming and affinity for technology
  • Excellent communication skills
  • Ability to work proactively at a fast pace
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • A valid Portuguese work permit (required)

What's Next

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply. Please note that the salary range mentioned above is based on your level of experience and does not include any additional benefits.


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