Technical Support Specialist for Gaming Products in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Overview

We are a leading provider of sales and customer service solutions, seeking a talented Technical Support Agent to join our international team in Lisbon. As a multinational organization with over 80 nationalities represented, we offer a unique opportunity for personal and professional growth.

Salary

The estimated salary for this role is between €950-€1,400 gross per month, depending on experience. This includes free accommodation options or a competitive monthly stipend for those who prefer to live independently.

Job Description

We are looking for a skilled Technical Support Agent to provide expert assistance to customers through various channels, including phone, email, and live chat. Your responsibilities will include consulting on the purchase of gaming-related products, guiding users in utilizing their products, and delivering efficient guidance and recommendations for purchasing.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A native level of German and a good level of English
  • Enthusiasm about gaming and affinity for technology
  • Knowledge of the value and impact that a good customer experience can create
  • An attentive listening skill, comfortable and skillful at communicating with people
  • Energetic, innovative, and proactive approach to work
  • Excitement about intercultural communication and the expatriate lifestyle

Benefits

As a valued member of our team, you will enjoy:

  • Reimbursement of your initial flight
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths

Why Blu Selection?

We are a multinational organization that takes care of its employees from career development to language skills, accommodation, and social integration. Our mission is to provide exceptional sales and customer service solutions, and we invite you to be an added value to our international team.



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