Customer Support Specialist for Gaming Products in Lisbon
Há 4 dias
Are you passionate about gaming and technology?
About the RoleWe are seeking a highly motivated and customer-focused Technical Support Agent to join our team in Lisbon.
Your primary responsibility will be to provide exceptional technical support to customers, ensuring their queries are resolved efficiently and effectively. You will be the face of our brand, providing guidance and recommendations on our gaming products, including software installation and device synchronization.
To succeed in this role, you will need excellent communication and interpersonal skills, with the ability to understand and empathize with our customers' needs. A passion for gaming and technology is essential, as well as a strong understanding of the value of a positive customer experience.
Key Requirements- Native German and good English language skills
- Pasionate about gaming and affinity for technology
- Understanding of the value of a positive customer experience
- Excellent communication and interpersonal skills
- Energetic, innovative, and proactive work approach
- Excitement about intercultural communication and expatriate lifestyle
- Availability to relocate to Lisbon for an international career
- Valid Portuguese work permit (required)
We offer a comprehensive compensation package, including:
- A competitive salary of €1,350 gross/month, based on level of experience
- Including free accommodation (shared flat, all bills included) or excluding accommodation options
International candidates can enjoy additional benefits, including reimbursement of initial flight costs, airport pick up, yearly two-way flight ticket back to home country (within EU), assistance with paperwork and settling into Lisbon, free Portuguese lessons, cooking classes, sports activities, and social events.
About Your Future EmployerLocated in Lisbon, your employer is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. They offer a supportive environment for employees from over 80 nationalities.
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