Gaming Experience Ambassador in Lisbon
2 semanas atrás
Blu Selection is a multinational organization with a reputation for excellence in sales and customer service solutions. Our team is comprised of talents from over 80 nationalities, working together to deliver exceptional results.
Salary
The estimated monthly salary range is €950 - €1,400 gross, depending on experience. The company offers two options: including free accommodation or excluding it.
Job Description
We are seeking an experienced Gaming User Experience Specialist to join our team in Lisbon. As a Customer Service Agent, you will be the point of contact for users, providing assistance via phone, email, or social media. Your responsibilities will include:
- Operating an excellent customer management system
- Providing assistance with product-related questions
- Consulting on gamer-related products
You will work closely with our international team to deliver outstanding customer experiences and ensure seamless communication across all channels.
Required Skills and Qualifications
To succeed in this role, you will need:
- A native level of German and a good level of English
- Enthusiasm about gaming and affinity for technology
- Knowledge of the value and impact of a good customer experience
- Excellent communication and interpersonal skills
- Ability to work proactively at a fast pace
Benefits
We offer a comprehensive package, including:
- Free Portuguese lessons, cooking classes, sport activities, and social events
- Yearly two-way flight ticket back to your home country (within the EU)
- Reimbursement of initial flight costs
- Airport pick up
Others
Living in or willing to relocate to Lisbon is essential for this position. A valid Portuguese work permit is required.
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