Gaming Customer Experience Expert

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you a gaming enthusiast looking for a new challenge? Blu Selection is seeking a talented individual to join their international team in Lisbon as a Gaming Customer Experience Expert. In this role, you will be the point of contact for users, providing assistance via phone, email, or social media to ensure a great gaming experience.

Responsibilities

Your key responsibilities will include:

  • Operating an excellent customer management system
  • Providing assistance with specific questions about gaming products
  • Consulting for the purchase of gamer-related products

You will be working in a fast-paced environment with a diverse team of talents from over 80 nationalities worldwide.

Requirements

To succeed in this role, you will need:

  • A native level of German and a good level of English
  • Enthusiasm about gaming and affinity for technology
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skilled at communicating with people
  • Being energetic, innovative, and working proactively at a fast pace
Benefits

As a valued member of the Blu Selection team, you will enjoy:

  • Type of contract: yearly or 6-month contract, renewable
  • Working hours: full-time or part-time options on rotating shifts (depending on the project)
  • Salary conditions (*) – 2 options:
  1. Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)
  2. Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)

For international candidates, we offer:

  • Reimbursement of your initial flight
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.



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