Customer Experience Ambassador
Há 7 dias
Are you passionate about delivering exceptional customer experiences? We're looking for a Customer Experience Ambassador to join our hospitality team in Lisbon.
About the RoleAs a Customer Experience Ambassador, you will be responsible for providing top-notch support to our clients via email, chat, and phone. Your duties will include:
- Booking management: altering, canceling, or creating new reservations
- Assisting clients with inquiries and requests in the after-sales process
- Managing the reservations back-office: ticket issuing, modification, and cancellation of reservations
To succeed in this role, you'll need:
- A native level of French and a professional level of English (C1-C2)
- Experience in the travel and tourism industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Possess a valid work permit for Portugal
We offer a comprehensive benefits package, including:
- A fixed-term contract of 6 months
- Competitive salary and meal vouchers
- Private Health Insurance and dental plan
- Reimbursement of transportation costs
- Opportunity to work with a global brand and develop your skills in a dynamic environment
About Blu Selection: We're an international recruitment company dedicated to connecting international candidates with global companies.
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