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At Recruitment Direct, we are seeking a skilled Candidate for the role of Customer Service Specialist - Console Gaming Support in Lisbon. As a key member of our Support team, you will be responsible for delivering exceptional customer service to clients across the globe.
About the RoleThis is an exciting opportunity for a passionate and dedicated individual to join our team in Lisbon. If you have excellent communication skills, a strong understanding of customer needs, and experience working in a fast-paced environment, we would love to hear from you.
Key Responsibilities- Provide top-notch technical support to customers via phone, email, and chat;
- Assist with account management issues, payment inquiries, and product-related queries;
- Collaborate with colleagues to resolve complex customer issues;
- Maintain accurate records of customer interactions and feedback;
- Participate in ongoing training and development programs to enhance your skills and knowledge.
To succeed in this role, you must possess:
- Fluency in both French and English (oral and written);
- An EU passport or a Portuguese Residence Card;
- A relocation to Lisbon, as this position is office-based;
- B2 English language proficiency.
We provide a competitive compensation package, including a salary of €1,040 per month, with free accommodation in a shared house/apartment. Alternatively, if accommodation is not required, the monthly salary increases to €1,240.
This is a fantastic opportunity to grow professionally, develop new skills, and become part of a dynamic international team in the heart of Lisbon. Apply now to take the first step towards this exciting career opportunity
