Gaming Support Specialist
1 semana atrás
About the Role:
We are seeking a skilled Gaming Support Specialist to join our team in Lisbon. As a key member of our international team, you will provide exceptional customer support, drive business growth, and enhance our brand's reputation.
Key Responsibilities:
- Provide timely and effective support to customers through various communication channels
- Assist users with pre-sales, general inquiries, and technical support issues
- Adapt the brand's voice and tone for interactions on private and public channels
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Requirements:
- A good level of German and English
- An attentive listener, comfortable and skillful at communicating with people
- A drive for excellence and professionalism
- A real team player and committed individual
- Excitement about intercultural communication and the expatriate lifestyle
What We Offer:
- A competitive salary package of 1,500€ gross/month (excluding accommodation) or 1,133€ gross/month (including free accommodation)
- Paid training (1-4 weeks)
- Full-time working hours (40 h/week; 5 days/week) on fixed shifts (Mo-Fr 8am-5pm)
- A one-year contract, renewable every year
Benefits:
- Airport pick-up and administrative support for your integration in Portugal
- Subsequent reimbursement of flight costs
- Free annual flight home
- Accommodation in a room in a shared flat in Lisbon
- Free Portuguese language courses
- Water sports activities, soft trekking, and more
- Private health insurance included from the first day of contract signature
About Us:
We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our diverse team includes talents from over 80 nationalities, and we're committed to supporting your professional and personal development in a beautiful European city.
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