Performance Improvement Expert

Há 5 dias


Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

We are seeking a skilled Performance Improvement Expert to join our team at Cognizant. As a Business Analyst, you will play a critical role in identifying areas for improvement and developing solutions to drive business results.

This is a full-time position based in Lisbon, Portugal. Our ideal candidate will have experience in a similar environment and possess strong analytical skills.

**Responsibilities:**

  • Conduct thorough analyses of business processes to identify opportunities for improvement;
  • Develop and implement process improvements, including design and implementation;
  • Collaborate with stakeholders to ensure seamless integration of new processes;
  • Monitor and analyze key performance indicators (KPIs) to measure process effectiveness;
  • Identify and mitigate risks associated with process changes.

**Requirements:**

  • Minimum 3 years of experience in performance improvement or a related field;
  • Advanced knowledge of performance improvement methodologies, including Balanced Scorecard and McKinsey 7S;
  • Excellent analytical and problem-solving skills;
  • Ability to communicate complex ideas simply and effectively;
  • Proven track record of driving business results through performance improvement initiatives.


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