English Team Leader: Multilingual Recruitment Expert
1 semana atrás
Company Overview
Buscojobs Portugal is a leading recruitment company with offices in Copenhagen, Denmark, and Sliema, Malta. We specialize in recruiting high-caliber professionals for various positions across Europe.
About the Role
We are seeking an experienced English Team Leader to join our team. As a key member of our management team, you will be responsible for overseeing daily operations and guiding team members to ensure exceptional performance.
Job Responsibilities
Your primary duties will include:
- Managing day-to-day activities and providing guidance to team members
- Reviewing user flagging reports regarding website content
- Maintaining high levels of stress resistance and concentration
- Focusing on People Management, Continuous Process Improvement, and SLA Management for clients
- Ensuring 100% compliance to SLAs, including Quality, Utilization, and Production
- Displaying confidence in maintaining compliance to client and company policies and code of ethics
The Project
You will moderate content (images/text/videos) to tag it to accurate labels based on policies for one of the largest technology giants. This involves meeting TAT, productivity, and monthly quality targets as per contractual obligations.
Ideal Candidate Profile
We seek a highly skilled and experienced candidate who possesses:
- Fluent English language skills (strong B2)
- Experience with Google Ads/SEA/SEM and team management (ideally in the BPO industry)
- Good understanding and level of computer handling skills
- Excellent leadership, problem-solving, communication, and negotiation skills
- A service-oriented, professional, and thorough approach
What's On Offer?
We provide a competitive salary of approximately €35,000 - €45,000 per year, depending on experience, plus a relocation package, meal allowance, performance bonuses, development opportunities, social events, and a comprehensive benefits package, including health insurance, life insurance, family plan, and more.
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