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Cross Border Talent Acquisition Manager
1 semana atrás
We are looking for a talented and customer-focused individual to join our team as a German-speaking customer advisor in Lisbon. In this role, you will have the opportunity to make a real impact on customer satisfaction and contribute to the growth and success of our e-commerce business.
About the Team:Our team is dedicated to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.
Responsibilities:- Deliver personalized and timely solutions to customer inquiries via phone, email, and chat
- Collaborate with cross-functional teams to share insights and contribute to continuous improvements in customer support practices
- Stay up-to-date with product knowledge and provide accurate information to customers
Requirements:
- German fluency: Proficiency in spoken and written German is essential for this role
- Strong communication skills and a customer-centric approach
- Ability to adapt to a dynamic and fast-paced environment
