Chefe de Front Desk
Há 6 dias
Como Sub-Chefe de Receção, você será o líder da equipe de recepção do nosso hotel. Sua principal responsabilidade será garantir que todos os hóspedes sejam tratados com respeito e que suas necessidades sejam atendidas.
Funções e ResponsabilidadesAs suas principais funções incluem:
- Supervisionar a equipe de recepção;
- Apoiar a formação de novos funcionários;
- Apoiar o planeamento e coordenação da equipe;
- Verificar os registos de recebimentos de hóspedes;
- Gestão de reservas e reclamações;
- Executar tarefas e procedimentos necessários.
Nossa expectativa é que o candidato tenha:
- Experiência em funções de gestão, no setor hoteleiro (3 anos);
- Formação na área do Turismo e Hoteleira;
- Conhecimentos de Inglês e outro idioma;
- Conhecimentos de Informática e Sistema Hoteleiro HOST.
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