Spécialiste Support Client International

Há 5 dias


Lisboa, Lisboa, Portugal Cbtalents Tempo inteiro

**Poste : Spécialiste de Service Client Francophone**

Nous recherchons un spécialiste de service client francophone pour rejoindre notre équipe à Lisbonne. Vous serez responsable de fournir une expérience client exceptionnelle aux clients internationaux, répondant à leurs demandes par téléphone, chat et email.

**Description du poste :**

  • Fournir des informations et résoudre les problèmes des clients de manière professionnelle et rapide.
  • Maintenir une communication claire et efficace avec les clients tout au long du processus de support.
  • Identifier et répondre aux besoins des clients afin de garantir leur satisfaction et fidélité.

**Compétences requises :**

  • Langue : Français natif et anglais intermédiaire.
  • Expérience : Une première expérience en service client est un plus, mais ce n'est pas obligatoire.
  • Sens du service client et excellent relationnel.

**Avantages :**

  • Formation complète fournie pour vous garantir une prise en main rapide du poste.
  • Un environnement de travail international avec une équipe multiculturelle dynamique.
  • Une rémunération compétitive accompagnée de bons avantages sociaux (assurance santé, tickets restaurant, etc.).


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