International Customer Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Do you have what it takes to provide exceptional customer support? Blu Selection is seeking an International Customer Support Specialist to join our team in Lisbon. As a key member of our customer service department, you will be responsible for providing top-notch support to our customers through various channels. Your responsibilities will include answering questions and resolving issues related to products, orders, payment methods, and shipping. You will also be handling calls for prospects and clients, as well as communicating with other departments to ensure seamless issue resolution.

Key Qualifications

To succeed in this role, you will need to possess the following qualifications:

  • A native level of German and a good level of English
  • Enthusiasm about fashion and trends
  • Knowledge of the value and impact that a good customer experience can create
  • An attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative, and working proactively at a fast pace

You will also need to be excited about intercultural communication and the expatriate lifestyle. Living in or willing to relocate to Lisbon for an international career and life experience is a must. Having a valid Portuguese work permit is required.

Our Offer

We offer a competitive salary package, including:

  • Yearly or 6 months contract, renewable
  • Full-time or part-time options on rotating shifts (depending on the project)
  • Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on level of experience)
  • Excluding accommodation: 1.300 – 1.400€ gross/month (based on level of experience)

For international candidates:

  • Reimbursement of your initial flight
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)

We are committed to helping you integrate into our company culture and community. Our benefits package includes:

  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities in different career paths

Join our team and embark on an exciting career journey in Lisbon



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