Empregos actuais relacionados com Technical Assistance Expert - Leça do Bailio, Porto - Generix Group

  • Digital Marketing Analytics Expert

    Há 3 dias

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job SummaryFedEx is seeking a highly skilled Digital Marketing Analytics Expert to join our team.Key Responsibilities:Analyze and extract actionable insights from large and diverse datasets using advanced data analysis techniques.Build and implement predictive models using machine learning methods on an Azure platform with languages such as Python to...

  • European Marketing Analytics Expert

    Há 3 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We are looking for an experienced European Marketing Analytics Expert to join our team at FedEx Group. As a key member of our marketing analytics team, you will be responsible for analyzing and interpreting marketing data to inform business decisions. Your primary responsibilities will include developing predictive models, integrating and analyzing data from...

  • Technical Helpdesk Expert

    Há 7 dias

    Leça do Bailio, Porto, Portugal COFCO Agri Ltd. Tempo inteiro

    About UsCoffee and Cocoa International is a global agri-business with a clear vision, strong values, and a positive culture. We provide the food the world needs in a responsible way. Headquartered in Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With over 11,000 people in 35...

  • Supply Chain Technical Specialist

    Há 3 dias

    Leça do Bailio, Porto, Portugal Generix Tempo inteiro

    Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows.Its platform of innovative digital services optimizes the management of physical flows by coordinating the entire supply...

  • Business Development Expert

    Há 7 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    BenefitsWe offer a range of benefits to support your career development and well-being. These include:An attractive compensation packageTraining to get you started and on-the-job learning opportunitiesExtensive learning resources to further develop your skills and knowledgeTuition Assistance Program (*applicable for FedEx positions with a permanent...

  • Revenue Enhancement Expert

    Há 3 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Business Development Role:FedEx is seeking a skilled Marketing Analyst Commercial Execution to drive revenue growth and enhance business performance. As a key member of our commercial team, you will develop a deep understanding of our revenue and cost structure, competitive landscape, and network capabilities.Key Responsibilities:Develop a deep understanding...

  • ITSM Development Expert

    4 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    The ITSM Development Expert responsibilities are:1. Develop and Customize ServiceNow Applications by creating and configuring ServiceNow applications and modules, including Incident, Problem, Change, Service Request, and Service Catalog.2. Design and implement workflows, business rules, UI policies, and UI actions to automate processes and improve user...

  • Microsoft 365 Technical Expert

    Há 6 dias

    Leça do Bailio, Porto, Portugal Generix Tempo inteiro

    About Generix GroupWe are a leading SaaS vendor specializing in Collaborative Supply Chain solutions. Our platform enables seamless exchange of goods and data across the globe between suppliers and customers.Job RequirementsWe are seeking an experienced System Engineer who can administer and maintain our internal IS and company infrastructures. Key...

  • Curriculum Development Specialist

    Há 4 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We are seeking a highly motivated and experienced Training Content Developer to join our dynamic team. This individual will play a key role in designing, developing, and delivering training programs related to financial, cultural, and technical processes.The ideal candidate will have a strong background in creating effective training materials and...

  • Professional Development Manager

    Há 4 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We are seeking a highly motivated and experienced Organizational Learning Consultant to join our dynamic team. This individual will play a key role in designing, developing, and delivering training programs related to financial, cultural, and technical processes.The ideal candidate will have a strong background in creating effective training materials and...

  • Restaurant Technology Solutions Professional

    Há 6 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Career OpportunitiesWe are looking for a highly skilled Restaurant Technology Solutions Professional to join our team at TN Portugal. As a key member of our operations team, you will play a pivotal role in guiding clients through complex technical and functional challenges, focusing on Oracle's Simphony Food & Beverage (F&B) solutions.Your responsibilities...

  • Operations Efficiency Expert

    Há 6 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    What You'll DoYou will assist in providing technical training to personnel in workshops, seminars, and on-the-job training sessions in areas such as operations, manning, contingency planning, productivity, cost effectiveness, and manpower scheduling.Prepare and monitor short-term and long-range plans regarding expansion procedures, staffing, equipment,...

  • F&B Solutions Expert

    Há 6 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    As a Technical Food & Beverage Specialist at TN Portugal, you will play a pivotal role in guiding clients through complex technical and functional challenges. Your responsibilities will extend from delivering comprehensive consulting services to providing technical expertise and solving complex problems.Key ResponsibilitiesInstall and configure the Oracle...

  • ITSM Development Expert

    4 semanas atrás

    Leça do Bailio, Porto, Portugal Generix Group Tempo inteiro

    Generix Group is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows by coordinating the entire supply...

  • Electromechanical Engineering Expert

    Há 7 dias

    Leça do Bailio, Porto, Portugal Vestas Tempo inteiro

    Key ResponsibilitiesYour responsibilities as a Generator Specialist will include:Defining technical scope and breaking it down into work packages

  • Marketing Data Insights Analyst

    Há 4 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    FedEx Group is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.Job Description:Develop...

  • Solutions Architect I

    4 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Client:FedExLocation:Job Category:OtherEU work permit required:YesJob Reference:8c804fe4043eJob Views:4Posted:10.02.2025Expiry Date:27.03.2025Job Description:We have an exciting opportunity for you to join our team as a Solutions Architect I / ServiceNow Solution.Join us as a ServiceNow Solution Architect at FedEx,...

  • Network Architecture Expert

    Há 2 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Job ResponsibilitiesAs a Cloud Native Solutions Designer at TN Portugal, you will be responsible for designing and implementing cloud native solutions that meet the needs of our customers.You will collaborate with cross-functional teams to ensure alignment with business goals and develop technical architectures for specific applications.Key...

  • Cloud Development Lead

    Há 3 dias

    Leça do Bailio, Porto, Portugal Vestas Tempo inteiro

    Broaden and modernize one of our core simulation tools used for site-specific load evaluation.Work together with domain experts to decompose and optimize scientific computation systems, integrating them into a highly scalable cloud environment.Write well-designed, testable code and promote a culture of technical excellence.Communicate and collaborate with...

  • Senior Business Intelligence Developer

    Há 3 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Senior Business Intelligence Developer PositionWe are seeking a highly skilled Senior Business Intelligence Developer to join our team in Europe. As a Senior Business Intelligence Developer, you will be responsible for developing business intelligence solutions to support business decision-making. You will analyze multi-channel marketing data to assess...

Technical Assistance Expert

1 semana atrás

Leça do Bailio, Porto, Portugal Generix Group Tempo inteiro
Job Description
As part of the Customer Support Department of Generix Group, you'll be involved in a team providing technical assistance to clients 24/7.

Main Responsibilities
1. Creation and processing of customer requests;
2. Ensure follow-up of interactions (opening, closing, relaunching, customer notification, completion of technical information and escalation actions);
3. Apply necessary actions for first analysis of incidents to solve level 1 occurrences according to SLAs; provide alternatives and disclosure patches for customers;
4. Management of relationship with customer: carry out necessary communication for declared incidents and requests until their resolution;
5. Be source of information, guidance and support for team members;
6. Escalate incidents and requests: transmission of out-of-order incidents and intervention requests to appropriated services;
7. Understand and apply procedures and instructions.

Required Skills and Qualifications
1. Level 4/5 in Computer Science, Electronic or similar; degree in Information Technology, Mathematics or similar will be a plus;
2. Basic knowledge of Windows and Linux Operating Systems is required;
3. Basic knowledge of network protocols (TCP/IP, http, ftp) will be a plus;
4. Analytical skills;
5. Ability to work in team and be autonomous;