Enterprise Growth Manager

Há 18 horas


Porto, Porto, Portugal Swordhealth Tempo inteiro
About the Role

Sword Health is a leading platform that empowers two billion people to overcome pain, leveraging technology to predict, prevent, and treat this debilitating issue.

We have achieved remarkable success, boasting a 62% reduction in pain and a 60% decrease in surgery intent among our 2,500+ enterprise clients across three continents. Our innovative approach has secured majority industry patents and resulted in a valuation of $2 billion.

As we expand our impact, we seek an entrepreneurial individual to join our dynamic Customer Success team. This role involves collaborating with customers and internal teams to onboard, manage, and expand Sword's portfolio of employer customers.

  • Cultivate Strategic Relationships: Build and deepen trusted partnerships with customers, understanding their goals, and working to surpass clinical and economic outcomes.
  • Drive Client Growth: Manage the end-to-end client lifecycle, leading implementation, fostering employee engagement, and continually demonstrating and expanding Sword's value.
  • Lead Implementation Projects: Define, coordinate, and oversee project timelines, ensuring milestones are met with precision and serving as the primary point of contact for seamless experiences.
About You

To succeed in this role, you will require:

  • 3+ years of experience in customer success, implementation, or account management roles, preferably in an enterprise setting.
  • A growth mindset, results orientation, and exceptional communication skills to influence through data analysis and storytelling.
  • The ability to drive client satisfaction, retention, and revenue growth, while navigating multiple relationships and prioritizing deliverables.

In return, you can expect:

  • An estimated salary of $120,000 - $150,000 per annum, based on location and performance.
  • A dynamic work environment that fosters collaboration, adaptability, and goal orientation.
  • The opportunity to make a significant impact on a massive scale, contributing to a pain-free world powered by technology and enhanced by people.


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