Operations Excellence Specialist
Há 5 dias
As a Customer Operations Specialist, you will play a vital role in delivering exceptional customer experiences at Grabjobs in Lisboa. This is an exciting opportunity to join a dynamic company that is innovating in the FinTech space.
About the Role:
- Primary point of contact for customers, providing guidance and support.
- Troubleshooting and resolving issues via various channels.
- Collaborating with cross-functional teams to deliver excellent customer experiences.
Requirements:
- Previous experience in customer support or a related field, preferably in the financial services industry.
- Exceptional communication and problem-solving skills.
- Able to work independently and collaboratively in a team environment.
- Fluent in English, both written and spoken.
What We Offer:
- Tech gear for your job.
- Flexible working options and paid holidays.
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