Wine Industry Professional

2 semanas atrás


Lisboa, Lisboa, Portugal Sitel Tempo inteiro
About the Role

We are seeking a skilled Wine Industry Professional to join our team at Sitel. This is an exciting opportunity for individuals who are passionate about wine and customer service.

Company Overview

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Our unique wine shopping experience makes wine discovery and purchase fun.

Job Description

This role involves providing support to app users and solving customer and supplier queries regarding purchasing and delivery tracking through written and phone communication. The ideal candidate will be responsible for offering solutions to customers to help them discover and buy wine in a fun, easy, and effortless way.

  • Provide world-class support service and offer solutions to our customers during and after their travels by ensuring timely follow-up, closure, and feedback.
  • Meet and exceed our service quality goals, compliance regulations, and productivity targets.
  • Create amazing experiences that people value and we are proud of.
Required Skills and Qualifications

To succeed in this role, you will need to have:

  • A native or proficient level of Danish (C2).
  • An advanced level of English (at least C1) both verbal and written.
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
  • Analytical and problem-solving skills with strong attention to detail.
  • Desire to learn and advance, be a curious investigator, and problem solver.
  • High-speed internet access and appropriate conditions for remote work #LI-Remote.
  • Must hold EU citizenship or a valid work permit for Portugal.
  • Be a local candidate or willing to relocate to Portugal.
Benefits

We offer competitive wages, paid professional training, employee discounts, private healthcare and dental insurance (after six months of employment), growth opportunities through various development programs, fun and engaging company-wide initiatives, including our EverBetter wellness program, job stability, life-long skills and experience, and an excellent work culture.

The estimated salary for this role is approximately €40,000 - €60,000 per year, depending on experience.



  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Customer Support OpportunityVivino, the world's largest online wine marketplace, is seeking a skilled customer service representative to join its multicultural team.Key Responsibilities:Provide timely and effective support to app users through written and phone communication.Offer solutions to customers to facilitate wine discovery and purchase in a fun,...

  • Wine Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About VivinoVivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Our unique wine shopping experience makes wine discovery and purchase fun.Job DescriptionWe are seeking a highly skilled Wine Support Specialist to join our French Customer Support team in Portugal. As a key member of our team,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Travel Industry ProfessionalJob Summary: We are seeking a highly motivated and organized Travel Industry Professional to join our team. As a Travel Industry Professional, you will be responsible for providing exceptional customer service, identifying issues, and providing solutions to ensure a high level of customer satisfaction.Key...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About VivinoVivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Our unique wine shopping experience makes wine discovery and purchase fun.Our mission is to provide an unparalleled level of service to our customers. We're committed to helping them enjoy wine to the fullest.The RoleWe are...

  • Travel Industry Professional

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Be Part of Our Team as a Travel Industry ProfessionalAre you passionate about the travel and tourism industry? Do you enjoy helping others and making their travel experiences successful? As a Customer Service Representative at Blu Selection, you will have the opportunity to work with a dynamic team and make a real difference in the lives of travelers.Your...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Embark on a new challenge in the vibrant city of Lisbon as a Customer Advisor for an online wine marketplace. Talingual, a specialist multilingual recruitment agency, is seeking a fluent Danish speaker to join their international team. This role offers a unique chance to work with a global outsourcing partner and experience the beautiful coastal city.The...

  • Sales Professional

    Há 1 mês


    Lisboa, Lisboa, Portugal Primeschool Tempo inteiro

    At Primeschool, we're seeking a skilled Sales Professional to join our team. As a Sales Professional - Industry Expert, you'll be responsible for navigating the full sales cycle, from opportunity qualification to negotiation. Your expertise in new industries and management practices will be invaluable in this role.Key Responsibilities:Qualify and pursue...


  • Lisboa, Lisboa, Portugal HRB Solutions Tempo inteiro

    Cybersecurity Role in the Pharmaceutical SectorHRB Solutions is actively seeking a highly skilled Cybersecurity Professional to join our team in the Biopharmaceutical industry. As a key member of our cybersecurity department, you will be responsible for developing and implementing innovative solutions to safeguard against ever-evolving cyber threats.Key...


  • Lisboa, Lisboa, Portugal Belmond Management Tempo inteiro

    About the RoleWe are seeking an {industry} Specialist to join our team at {company}.The successful candidate will be responsible for {description}.Key Responsibilities{responsibility1}{responsibility2}{responsibility3}Requirements{requirement1}{requirement2}{requirement3}What We Offer{offer1}{offer2}{offer3}


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Blu Selection:We are a leading company in the tourism industry, dedicated to providing exceptional customer experiences. As a sales professional, you will play a vital role in ensuring our clients have successful journeys.Job Summary:As an Inbound Sales representative for Tourism Industry, your primary responsibility will be to assist clients with...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    We are seeking a skilled and enthusiastic Customer Support Specialist to join our team at Vivino, the world's largest online wine marketplace.As a Customer Support Specialist, you will play a critical role in providing exceptional support to our customers, ensuring they have a positive experience with our platform. Your primary responsibilities will...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About This OpportunityWe are seeking a highly skilled and experienced Medical Industry Sales Professional to join our team in Lisbon, Portugal.Job OverviewThis is an exciting opportunity for a seasoned sales professional to lead the Portuguese market, driving revenue growth and expanding our presence in the region.Responsibilities:Develop and execute...

  • Travel Industry Professional

    4 semanas atrás


    Lisboa, Lisboa, Portugal TOPTALENT Tempo inteiro

    Position: B2B Travel AgentLocation: Remote, PortugalEmployment Type: Full-timeRemuneration: Competitive base salaryDuties and Responsibilities:Deliver exceptional personalized support to travelersResolve issues related to travel and technology, from standard queries to emergency situationsStay up-to-date with industry knowledge to provide unparalleled...

  • Dining Service Professional

    3 semanas atrás


    Lisboa, Lisboa, Portugal Four Seasons Hotels And Resorts Tempo inteiro

    About the Role:At Four Seasons Hotels and Resorts, we are seeking a highly skilled Dining Service Professional to join our team at Cura restaurant in Lisbon. As a key member of our service team, you will be responsible for delivering exceptional dining experiences to our guests, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:-...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy to find a highly skilled Customer Support Representative for their Lisbon office.The selected candidate will work in a dynamic multilingual, multicultural and creative team with a positive and friendly atmosphere. The company offers an excellent remuneration package based on...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Key Responsibilities:As a Sales Representative for Tourism with Teleperformance, you will be responsible for ensuring client satisfaction for a world leading hotels chain. This role involves working with clients to understand their needs and providing solutions that meet their expectations.What You Will Gain:By joining our team, you will have the opportunity...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    About the RoleAs a Wine Enthusiast Support Specialist for a multicultural environment, you will be part of a team that provides world-class support service to customers in a fun, easy, and effortless way. Your daily responsibilities will include providing support to app users and solving customer and suppliers queries regarding purchasing and delivery...


  • Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro

    About the {title} RoleThis is an exciting opportunity for a highly motivated and skilled {role} to join {company} as a {title}.As a {title}, you will be responsible for {key_task1}Key tasks include {key_task2}, {key_task3} and {key_task4}Applicants should have experience in {required_skill1}Applicants should also have a strong understanding of...


  • Lisboa, Lisboa, Portugal SGS Tempo inteiro

    Global Technical Sales and Business Development LeadWe are seeking a highly experienced professional to fill the role of Global Technical Sales and Business Development Lead. This position will be responsible for driving technical sales and developing new services within the Cosmetics and Personal Care industry.The ideal candidate will have a minimum of 5...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company Overview: Blu Selection is a dynamic organization seeking a highly motivated individual to join our team as an Inbound Sales for Tourism Industry. As a key player in the travel and tourism industry, we strive to deliver exceptional customer experiences.Job Description: The ideal candidate will be responsible for ensuring a seamless booking process,...