Global Wine Marketplace Customer Advisor

1 semana atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

Embark on a new challenge in the vibrant city of Lisbon as a Customer Advisor for an online wine marketplace. Talingual, a specialist multilingual recruitment agency, is seeking a fluent Danish speaker to join their international team. This role offers a unique chance to work with a global outsourcing partner and experience the beautiful coastal city.

The ideal candidate will possess excellent communication skills in both Danish and English, with previous experience in customer service roles. Knowledge of the hospitality/travel industry is a plus, and the ability to multitask is essential. We are looking for someone eager to learn and develop, with strong written and verbal communication skills.

We offer a competitive salary range: €25,000 - €35,000 per annum, depending on experience. In addition to a fantastic relocation package, including flight reimbursement and accommodation allowance for the first 3 months, you can expect daily meal vouchers, private healthcare & dental insurance, employee discounts, and flexible working hours.

About Us:

  • Talingual is a specialist multilingual recruitment agency, dedicated to finding language talent for clients across Europe, the Middle East, Africa, and Asia.
  • We prioritize our candidates' success, providing internal training and career progression opportunities, as well as external activities and events.

This is a versatile inbound role where providing excellent customer care is paramount. As a Customer Advisor, you will represent the online wine marketplace, responding to incoming queries from app users via phone, email, and live chat. Your tasks will include answering questions about the wine app, product information, prices, orders, and deliveries. If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, this could be the perfect opportunity for you.



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