Process Transformation Manager

Há 12 horas


Porto, Porto, Portugal Gkn Automotive Tempo inteiro

GKN Automotive is a market leader in conventional, all-wheel and electrified drive systems and solutions.

As the Process Transformation Manager, you will play a crucial role in designing, implementing, managing, and maintaining the Global Change and Release processes across all IT related functions as part of our IT Service Management Team.

The estimated salary for this position is around $120,000 per year, depending on location and experience.

Job Description

The successful candidate will be responsible for:

  1. Designing and Implementing Processes: Utilizing ITIL as a framework, best practice, and exploiting previous experiences in a complex transformative organization, design and implement processes to develop our Global Change and Release Management initiatives.
  2. Change Management: The focal point for the life-cycle of all Technology related changes ensuring necessary processes are followed; stakeholders are communicated, business is prepared, and appropriate release plans are documented to fully auditable standards.
  3. Release Management: Working with key stakeholders and the Service Management Team, manage the release of approved changes into the business aligned to critical success factors while ensuring minimal negative business impact.

Requirements:

  • ITIL Certification (Required)
  • ITSM (Required)
  • ISO27001 (experienced)
  • TISAX (experienced)
  • Bachelor's degree or equivalent experience in Computer Science, Information Technology, or a related field or relevant industry experience.


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