Regional Operations Director

Há 5 dias

Lisboa, Lisboa, Portugal Dentsu Aegis Network Ltd. Tempo inteiro

**Company Overview:**

Dentsu Aegis Network Ltd. is a global media and digital marketing communications services group. We are dedicated to helping clients achieve their business goals through innovative and effective marketing solutions.

**Salary:** £60,000 - £80,000 per annum (dependent on experience)

About the Role:

We are seeking an experienced Regional Operations Director to join our team in Lisbon. The successful candidate will be responsible for leading the operations of nearshore Merkle offices, ensuring strategic objectives align with corporate goals.

Key Responsibilities:

  • Lead and manage the overall operations of nearshore Merkle offices, ensuring strategic objectives align with corporate goals.
  • Oversee the management of teams across various functions, providing leadership and support to ensure a cohesive and productive work environment.
  • Maintain compliance with local laws and regulatory obligations, ensuring all business activities are conducted legally and ethically.
  • Engage with third parties, including government officials, business partners, and other relevant stakeholders to foster strong relationships and represent the company's interests.
  • Implement and monitor compliance programs and internal controls to safeguard the organization's operations.
  • Increase the operational efficiency of the offices by optimizing talent acquisition strategies and managing premises costs effectively.
  • Collaborate with EMEA CXM to analyze and optimize the rate card for Merkle services, ensuring competitive pricing and alignment with market standards.
  • Efficiently manage the staffing of nearshore resources on projects for DACH and EMEA clients, aiming to minimize idle time (bench) and maximize employee engagement and productivity.
  • Inspire and encourage a growth and innovation mindset within the team, focusing on new technologies and quality improvement initiatives.
  • Lead the adoption and implementation of advanced technologies and practices that support the strategic goals of the organization.
  • Further the collaboration of talent across EMEA, promoting the democratization of CXM practices and knowledge sharing to enhance service delivery and client satisfaction for local and global clients.

Requirements:

  • Proven experience in a leadership role within a consulting or similar business environment.
  • Senior leadership network in country.
  • Project-based agency experience.
  • Strong understanding of local business laws and regulatory environments.
  • Excellent communication, negotiation, and interpersonal skills.
  • Demonstrated ability to manage and motivate teams in a dynamic and high-pressure setting.
  • Bachelor's or Master's degree in Business Administration, Law, or related field (nice-to-have).

Location:** Lisbon
Brand:** Merkle
Time Type:** Full time
Contract Type:** Permanent

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