Tech Support Specialist
Há 2 dias
Headhunt International is seeking a skilled Tech Support Specialist to join our team in Athens, Greece. This exciting opportunity allows you to work with world-renowned tech leaders and gain valuable experience in customer service and technical support.
ResponsibilitiesWe are looking for a highly motivated individual who can identify customer needs and deliver effective solutions. Key responsibilities include:
- Identifying customer needs and delivering appropriate sales solutions
- Guiding customers through billing inquiries, transactions, and providing timely resolutions
- Assisting customers with order placement and related issues
- Answering customer inquiries and troubleshooting or escalating technical issues
As a Tech Support Specialist, you will be responsible for following standard diagnostic procedures and handling frequently asked questions effectively.
RequirementsTo succeed in this role, you will need:
- Fluent Finnish language skills
- Excellent communication skills
- Sales experience with consumer products and services (asset)
- Technical research skills for troubleshooting customer problems
- Advanced internet research skills
- An empathetic soul with excellent communication skills
- A positive and adventurous attitude
We provide a comprehensive package that includes:
- Complete relocation support to ease your transition to Greece
- Competitive monthly salary: $4,200 (approximate) + 2 extra salaries per year
- Healthcare benefits and numerous discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events and community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises with relaxing break areas
Headhunt International is a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all employees, regardless of gender, ethnicity, religion, culture, or age.
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