Technical Support Representative for Italian-speaking Customers
Há 3 dias
We are seeking a skilled Technical Support Representative to join our team. As an Italian-English Technical Support Representative, you will be responsible for providing exceptional customer service to our clients in Italy and other countries where Italian is spoken.
Key Responsibilities- Provide technical support via phone, email, and live chat to customers with issues related to renewable energy systems.
- Collaborate with internal teams to resolve customer complaints and ensure high-quality service.
- Analyze complex data sets to diagnose issues and provide effective solutions.
- Prior experience in Technical Support or Electronics is required.
- Ability to read, write, and speak Italian and English fluently.
- Strong problem-solving skills and attention to detail.
- Comfortable working in a fast-paced environment and meeting performance metrics.
We offer a supportive work environment, opportunities for career growth and development, and a competitive salary. If you are passionate about delivering exceptional customer service and have the necessary skills, we encourage you to apply.
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