Italian Speaking Technical Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

We are looking for a dedicated and skilled Italian Speaking Technical Support Specialist to join our team in Lisbon, Portugal. As an onsite representative, you will be directly supporting Italian-speaking customers, providing technical assistance and solving issues related to website services.

This role offers a unique opportunity to work in a fast-paced and constantly evolving environment, where you will be responsible for troubleshooting, guiding customers through solutions, and ensuring their satisfaction.

Key Responsibilities
  1. Provide high-level technical support to customers facing challenges with website-related issues.
  2. Troubleshoot website issues such as errors, website performance problems, and other technical challenges.
  3. Guide customers through website features, account settings, and other technical processes.


Requirements
  • Fluency in Italian (Minimum C2 level required)
  • Intermediate proficiency in English (B2 level or higher preferred)
  • Excellent communication skills, both written and verbal


What We Offer
  • Competitive salary
  • Health and life insurance from day one
  • Meal allowance
  • Transport allowance
  • Career growth & development opportunities


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