Czech Language Investigator Role in Lisbon, Portugal
3 semanas atrás
Are you a fluent Czech speaker looking for an exciting opportunity in Lisbon, Portugal? We are currently seeking a Trust and Safety Investigator to join our team at Recruitment Direct
Key Responsibilities:- Evaluate escalated cases to identify potential policy violations or safety concerns.
- Respond to customer inquiries through various channels, including phone, helpdesk, and live chat.
- Conduct outbound calls to gather evidence related to complaints from both drivers and customers.
As a Trust and Safety Investigator, you will be responsible for providing exceptional service to both riders and drivers by resolving their issues within time limits. You will also maintain in-depth knowledge of Client services to provide efficient and informed suggestions.
Requirements:- C2 level in Czech language.
- B2 level in English language.
- Work permission for Portugal (EU passport or Portuguese residence card).
We offer a competitive gross salary of €1060 per month, plus free accommodation in a shared house/apartment during the contract period. Alternatively, if no accommodation is required, the gross salary can be €1260 per month instead.
Benefits:- Free accommodation in a shared house/apartment (during contract period).
- Gross salary of €1060 or €1260 per month.
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