Technical Support Specialist for Software Services
3 semanas atrás
Technical Support Specialist for Software Services
Are you looking for a challenging role in an international environment that will support your professional and personal development? Blu Selection is seeking a Technical Support Specialist for Software Services to join their team in Lisbon.
Key Responsibilities:
- Provide technical support to customers via phone, email, and social media channels
- Assist users with pre-sales, general inquiries, and technical support issues
- Adapt the brand's voice and tone for interactions on both private and public channels
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Requirements:
- A native level of German and a good level of English
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed in your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit (required)
What's in it for you?
- Type of contract: one year contract, renewable every year
- Paid training (1 - 4 weeks)
- Working hours: full time (40 h/week; 5 days/ week) on rotating shifts (Mo -Fr 7 am- 10 pm)
- Salary conditions – 2 options
- 1. Including free accommodation (shared flat, all bills included): 1,125€ gross/month
- 2. Excluding accommodation: 1,490 € gross/month
Your Future Company:
Blu Selection is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. They offer a dynamic and supportive work environment, with opportunities for career development and language skills improvement.
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