Process Associate

Há 5 dias


Lisboa, Lisboa, Portugal Genpact Tempo inteiro

We're inviting applications for the role of Process Associate - IT Support, where you'll play a critical part in delivering exceptional customer experiences. As a member of our team, you'll work closely with customers to resolve technical issues, providing accurate solutions in a timely manner.

Key responsibilities include providing support via phone/chat/e-mails, translating customer requests into the required language, and fixing IT issues according to established procedures. You'll also be responsible for documenting all cases, identifying outdated information in Standard Operating Procedures (SOP), and informing process trainers and management accordingly.

To succeed in this role, you'll need excellent communication skills, a passion for finding solutions, and a willingness to learn and adapt. As a valued member of our team, you'll have access to comprehensive training, career development opportunities, and a competitive compensation package.



  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Job ResponsibilitiesWe are seeking a highly skilled individual to join our team as a Content Review Specialist - Process Associate. The successful candidate will be responsible for reviewing content and providing resolution based on prescribed guidelines. Additionally, they will need to maintain standards of quality, recognize trends and patterns, and...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. We are seeking a Business Process Associate to join our team and provide exceptional support via chat, email, and phone.The ideal candidate will possess native-level Polish language skills and be fluent in English...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    About Us:We are Genpact, a global leader in digital transformation and process improvement. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.We are seeking a talented and motivated individual to join our team as a Technical Process Associate. As a member of our...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are seeking a highly skilled German Sales Process Associate Manager to join our team at TN Portugal in Lisbon.This is a fantastic opportunity to join our Strategic Sales team, responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a German Sales Process Associate Manager, you will support innovative...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    The Sales Program Specialist – Process Associate – German – Hybrid Lisbon role is an exciting opportunity to join our Strategic Sales team at Genpact. As a Sales Program Specialist, you will play a critical role in driving revenue and product adoption for our advertisers.Your primary responsibility will be to become and remain knowledgeable and...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job DescriptionAs an IT Support – Process Associate, you will provide support via phone/chat/e-mails, translating customer requirements into the appropriate language, depending on service levels agreed in terms of response time.You will fix IT issues according to Standard Operating Procedures (SOP) and process trainings, documenting all cases with accurate...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    At Genpact, we're committed to creating a dynamic work environment that values respect, integrity, and customer focus. We're inviting applications for the role of Content Moderator – Process Associate, where you'll play a crucial part in shaping the future of our digital services.Job Description: As a Content Moderator – Process Associate, you will be...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is seeking a highly skilled Sales Process Associate - German Language Specialist to join our team in Lisbon.We are looking for a motivated and experienced professional with expertise in sales process management, German language skills, and a passion for driving revenue growth. As a Sales Process Associate, you will play a key role in supporting...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job DescriptionWe are seeking a highly skilled IT Process Associate to join our team. As an IT Process Associate, you will provide technical support to our customers via phone, chat, and email. You will be responsible for troubleshooting and resolving technical issues according to Standard Operating Procedures (SOP) and process trainings. Your duties will...

  • Content Reviewer

    Há 4 dias


    Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job Description:The Content Reviewer - Process Associate Role is responsible for analyzing and moderating online content to ensure it meets the required standards.Key Responsibilities:Review and analyze online content for compliance with customer policiesFlag non-compliant content for further actionCollaborate with the team to identify areas for...

  • Content Reviewer

    Há 7 dias


    Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Genpact is a global professional services and solutions firm that delivers outcomes that shape the future.We are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Serving leading enterprises, including the Fortune Global 500, with deep business and industry knowledge, digital operations services, and...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    About the PositionThis is an exciting opportunity to join our Strategic Sales team as a Sales Program Specialist – Process Associate – German – Hybrid Lisbon.Main ResponsibilitiesSupporting scalable sales programs across direct clients and agencies to drive revenue.Driving product adoption through education and scalable implementation.Providing...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    About UsTn Portugal is a hub for professionals seeking challenging roles. As a Content Review Specialist - Process Associate – Spanish – On Site Lisbon, you'll be part of a dynamic team shaping the future of global businesses. Our commitment to excellence, customer satisfaction, and innovation makes us a leader in the industry.Job DescriptionThis role...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are Genpact, a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Our team is looking for a Content Review Specialist - Process Associate – Spanish – On Site Lisbon...

  • Content Reviewer

    Há 4 dias


    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    At Genpact, we're shaping the future of work by delivering innovative solutions that drive business outcomes. As a Content Reviewer - Process Associate, you'll play a vital role in ensuring compliance with content policies and guidelines.The role involves analyzing online videos, social media, web pages, and advertising content for compliance, identifying...

  • Content Reviewer

    Há 2 dias


    Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    **About Us**At Genpact, we serve leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are committed to creating a dynamic work environment that values diversity and inclusion, respect, and integrity.Our purpose is to relentlessly pursue...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    **Job Description** We are seeking a talented Sales Process Associate to join our team in Lisbon. As a key member of our Strategic Sales team, you will play a crucial role in driving growth and revenue for our clients. Key Responsibilities:Drive revenue through scalable sales programs across various direct clients and agencies.Develop and implement best...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job OverviewWe are seeking a highly skilled and detail-oriented individual to join our team as a Content Reviewer – Process Associate. This role is responsible for ensuring the quality and integrity of digital content across various platforms.Key Responsibilities:Analyze online videos, social media, web pages, and advertising content for compliance with...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    .Job Description - Sales Program Specialist – Process Associate - Swedish– Hybrid Lisbon(HIG020563)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job Description - Content Reviewer – Process Associate – Russian - On Site Lisbon (HMS058248)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...