Remote IT Process Associate
Há 6 dias
Job Description
As an IT Support – Process Associate, you will provide support via phone/chat/e-mails, translating customer requirements into the appropriate language, depending on service levels agreed in terms of response time.
You will fix IT issues according to Standard Operating Procedures (SOP) and process trainings, documenting all cases with accurate descriptions of troubleshooting steps followed.
You will inform process trainers and management team whenever information in SOP is identified as out-of-date.
You will provide the right Customer Experience and flag to trainers/management whenever additional support/knowledge is required.
You will arrange working schedules with colleagues flexibly, according to business needs.
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057052)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiro.Job Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057052)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
IT Support – Process Associate – Spanish – Remote Portugal
4 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:IT support - Process Associate - Spanish - Remote Portugal, LisbonClient:Location:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:5ad13b12445cJob Views:8Posted:10.02.2025Expiry Date:27.03.2025Job Description:Genpact (NYSE: G) is a global professional services and solutions firm delivering...
-
IT Support – Process Associate – Spanish – Remote Portugal
4 semanas atrás
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057052)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with: IT support - Process Associate - Spanish - Remote Portugal, Lisbon Client: Location: Lisbon, Portugal Job Category: Other EU work permit required: Yes Job Reference: 5ad13b12445c Job Views: 8 Posted: Expiry Date: Job Description: Genpact (NYSE: G) is a global professional services and solutions firm delivering...
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057052) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for...
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057052)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients....
-
Process Associate
Há 7 dias
Lisboa, Lisboa, Portugal Genpact Tempo inteiroWe're inviting applications for the role of Process Associate - IT Support, where you'll play a critical part in delivering exceptional customer experiences. As a member of our team, you'll work closely with customers to resolve technical issues, providing accurate solutions in a timely manner.Key responsibilities include providing support via...
-
IT Support – Process Associate – Spanish – Remote Portugal
2 semanas atrás
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057051)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We...
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057051) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We...
-
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description - IT Support – Process Associate – Spanish – Remote Portugal (CPG057051)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We...
-
Process Associate Opportunity
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob ResponsibilitiesWe are seeking a highly skilled individual to join our team as a Content Review Specialist - Process Associate. The successful candidate will be responsible for reviewing content and providing resolution based on prescribed guidelines. Additionally, they will need to maintain standards of quality, recognize trends and patterns, and...
-
Content Reviewer
Há 6 dias
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob Description:The Content Reviewer - Process Associate Role is responsible for analyzing and moderating online content to ensure it meets the required standards.Key Responsibilities:Review and analyze online content for compliance with customer policiesFlag non-compliant content for further actionCollaborate with the team to identify areas for...
-
Content Moderator – Process Associate
Há 7 dias
Lisboa, Lisboa, Portugal Genpact Tempo inteiroAt Genpact, we're committed to creating a dynamic work environment that values respect, integrity, and customer focus. We're inviting applications for the role of Content Moderator – Process Associate, where you'll play a crucial part in shaping the future of our digital services.Job Description: As a Content Moderator – Process Associate, you will be...
-
Business Process Associate
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroTN Portugal is a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. We are seeking a Business Process Associate to join our team and provide exceptional support via chat, email, and phone.The ideal candidate will possess native-level Polish language skills and be fluent in English...
-
German Sales Process Associate Manager
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe are seeking a highly skilled German Sales Process Associate Manager to join our team at TN Portugal in Lisbon.This is a fantastic opportunity to join our Strategic Sales team, responsible for delivering on programs and processes that drive growth in our segment of advertisers. As a German Sales Process Associate Manager, you will support innovative...
-
Process Improvement Expert
Há 4 dias
Lisboa, Lisboa, Portugal Boost IT Tempo inteiroBoost IT is seeking a Process Improvement Expert to join our team. As a Process Improvement Expert, you will be responsible for identifying and implementing process improvements to enhance efficiency and reduce errors.Key Responsibilities:Identify and analyze process inefficiencies and opportunities for improvementDevelop and implement process improvements...
-
Sr Associate Contracts
Há 3 dias
Lisboa, Lisboa, Portugal Amgen Inc. (Ir) Tempo inteiro.Sr Associate Contracts & Pricing page is loadedSr Associate Contracts & PricingApply remote type Flex Commuter / Hybrid locations Netherlands - Breda Portugal - Lisbon time type Full time posted on Posted 2 Days Ago job requisition id R-209746Career CategoryJob DescriptionIf you feel like you're part of something bigger, it's because you are.At Amgen, our...
-
Content Reviewer
Há 4 dias
Lisboa, Lisboa, Portugal Genpact Tempo inteiro**About Us**At Genpact, we serve leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are committed to creating a dynamic work environment that values diversity and inclusion, respect, and integrity.Our purpose is to relentlessly pursue...
-
Sales Process Associate
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroTN Portugal is seeking a highly skilled Sales Process Associate - German Language Specialist to join our team in Lisbon.We are looking for a motivated and experienced professional with expertise in sales process management, German language skills, and a passion for driving revenue growth. As a Sales Process Associate, you will play a key role in supporting...