Port Delivery Coordinator

4 semanas atrás


Lisboa, Lisboa, Portugal Tui Musement Tempo inteiro

About Tui Musement

Tui Musement is a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world.

We are looking for a highly skilled and experienced Port Delivery Agent to join our team in Lisbon, Portugal.

Job Description

The successful candidate will be responsible for delivering excellent customer and cruise line operational service. This will involve being physically present at the port on the days of operation, handling and arranging operations agreed with our Cruise clients, and controlling operations from start to finish.

You will also be responsible for closing all invoicing and data loading procedures, keeping constant contact with providers, and liaising with ships and onboard teams to review, update and arrange all final details.

Required Skills and Qualifications

  • Knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.
  • Confident decision-making skills, even when working under pressure.
  • Excellent communication skills, both verbal and written, in English and Portuguese.
  • Pro-active guest service mindset with a clear focus on quality and efficiency.
  • Flexible working style, including different work shifts depending on cruise ship schedules.
  • Driver's license is mandatory.

Benefits

We offer a competitive salary of €15,000 gross per year (14 payments), 37.5 working hours/week, food allowance of €8.23 per day worked, paid training days, free access to our TUI Learning Hub, TUI Skills Academy & language lessons, charity and sustainability initiatives like the TUI Care Foundation, complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub, seasonal or permanent contracts, and growth opportunities tailored to your unique skills and expertise.

About the Job

This is a locally employed position that requires you to have the right to live and work in Portugal before applying. The job involves early starts and demands work during some weekends. If you are a proactive and flexible individual who is passionate about delivering great service to our guests and cruise clients, then we would love to hear from you


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