Product Engineering Advocate
Há 6 dias
We are looking for a motivated and technically proficient Product Engineering Advocate to join our dynamic team in Porto.
Role OverviewServe as a technical expert for our customers, advocating our CELUS Design Platform. Your insights and expertise will be crucial in driving forward product development and ensuring customer satisfaction.
Key Responsibilities- Working closely with customers to understand their requirements, helping to align our product to the customer's use cases and needs
- Collaborate on creating compelling demos of the capabilities of our software
- Provide feedback to the CELUS product team to strengthen the features and value of our product
- Ensuring that the company's product can deliver on the customer's requirements
- Develop and deliver customer onboarding programs, including training sessions and workshops, to ensure successful product adoption and user satisfaction
- Create and maintain knowledge-based content such as tutorials, FAQs, and documentation to support customers and enhance their user experience
As a highly skilled and experienced professional, you will possess a degree in Electrical Engineering field or similar and have at least 2 - 4 years of previous experience with technical products in the electronics industry. Previous experience in Customer Success roles is also essential. Additionally, you should be an expert in hardware engineering processes and have experience with CAD tools for electronics engineering (e.g. Siemens PADS, Altium Designer, KiCad).
You will also possess good analytical skills on electronic schematics and boards, as well as good communication, presentation, and collaboration skills. A passion for engaging customers doing demos, technical workshops, seminars, presentations is also required. Furthermore, you should have an agile-mindset and solution driven way of thinking. Fluency in written and spoken English is necessary.
About UsCELUS simplifies and accelerates the electronics design process for the global engineering community with its AI-powered CELUS Engineering Platform. We are a Munich founded start-up on a mission to unleash scalable engineering by providing a comprehensive library of electronics components and CUBOs, automating all the manual and tedious tasks in the design process, so engineers can spend more time on innovation.
We work with a clear vision, empowered by an ambitious, fast-paced environment and caring atmosphere, where your ideas and contributions are highly valued. We have offices in both Munich, Germany and Porto, Portugal.
As an equal opportunity employer, we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression.
Estimated salary: €65,000 - €85,000 per year, depending on location and experience.
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