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Operational Efficiency Expert

1 semana atrás

Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

As an Operational Efficiency Expert at Teleperformance Portugal, you will be responsible for driving operational excellence across our Contact Center operations. You will achieve this by analyzing performance data, identifying areas for improvement, and implementing process improvements that drive efficiency and productivity.

Your Key Responsibilities:

  • Analyze performance data to identify opportunities for improvement
  • Develop and implement process improvements that drive efficiency and productivity
  • Collaborate with supervisors and managers to develop and implement new strategies and initiatives

To be successful in this role, you should have a strong analytical mindset, excellent communication skills, and the ability to work effectively in a team environment.