Manager of Operational Efficiency
Há 4 dias
The Service and Operational Manager will be responsible for:
- Managing IT services and ensuring they meet agreed-upon service level agreements (SLAs)
- Identifying opportunities for process improvement and implementing changes to improve efficiency and effectiveness
- Coordinating with various teams and stakeholders to ensure transparency and effective communication
- Overseeing the full incident management lifecycle, from initial reporting to resolution
- Ensuring clear and effective communication during incident management, involving stakeholders and keeping everyone informed about progress and resolution
The successful candidate will have experience in IT service management, including incident management, problem management, and change management. They will also have excellent communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders.
The ideal candidate will have a strong background in IT service management, with experience in managing SLAs and KPIs. They will also have excellent written and verbal communication skills, with the ability to interact with both technical and non-technical audiences at all levels.
-
Operational Efficiency Manager
Há 5 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroAbout the JobWe are seeking an experienced Operational Efficiency Manager to join our team at Tn Portugal. As a key member of our IT department, you will play a critical role in identifying and implementing process improvements that drive business outcomes.Key Responsibilities:Identify areas for process improvement and develop strategies to enhance...
-
Head of Operational Efficiency
Há 7 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe're a dynamic and diverse team of over 850 individuals from 100+ nations, working together to shape the future of fintech operations. As the Head of Business Operations at Phiture, you'll play a critical role in helping us achieve our vision.About the TeamWe value diversity, equity, and inclusion in all aspects of our work. Our team members come from a...
-
Head of Operational Efficiency EMEA
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro**Head of Operational Efficiency EMEA**We are seeking an experienced leader to drive operational efficiency and process excellence across the EMEA region.About ZEISS GroupZEISS is a global leader in the optics and optoelectronics industries, shaping technological progress and extending the horizon of the world of optics.Key Responsibilities**Develop and...
-
Operational Efficiency Strategist
Há 5 dias
Lisboa, Lisboa, Portugal Bloq Tempo inteiroAt Bloq, we're revolutionizing the world of smart lockers. Our innovative solution is changing the way people receive online deliveries, making them more sustainable and cost-effective. We're growing rapidly, with a 1000% increase in sales over the past three years, making us one of the fastest-growing smart locker companies in Europe.About the RoleWe're...
-
Operational Efficiency Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroAbout the Role:Descompagnons Trabalho Temporário Lda is looking for an experienced Operational Efficiency Specialist to lead our IT operations team. As a key player in our organization, you will be responsible for driving operational efficiency and delivering high-quality IT services.Main Responsibilities:Process Optimization: Identify opportunities for...
-
Operational Efficiency Expert
Há 4 dias
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiroAs an Operational Efficiency Expert at GrabJobs, you will play a critical role in optimizing our AI systems to deliver exceptional results. Your primary responsibility will be to analyze data to identify areas for improvement and develop strategies to enhance operational efficiency.You will be working closely with our team of experts to design and implement...
-
Operational Finance Efficiency Manager
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro**Job Summary:**We are seeking an experienced Accounts Payable Process Improvement Lead to join our team in Portugal. The ideal candidate will have a strong background in accounting and a proven track record of improving operational efficiency in highly transactional processes.**Key Responsibilities:**Identify process improvement initiatives and implement...
-
Head of Operational Efficiency
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur MissionPleo aims to revolutionize business spending by providing innovative solutions and exceptional customer service.Job DetailsWe're seeking an experienced leader to join our team as the Head of Business Operations. In this role, you will be responsible for leading operational teams, developing strategies, and driving continuous improvement to enhance...
-
Operational Efficiency Expert
Há 2 dias
Lisboa, Lisboa, Portugal Aubay Portugal Tempo inteiroOur organization is committed to providing employees with opportunities for growth and development. As an operational efficiency expert, you will play a key role in optimizing processes, improving productivity, and driving business results. If you are a motivated individual with a passion for process improvement, we encourage you to apply.
-
Operational Efficiency Specialist
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroAbout Us: At Sword Health, we believe that technology has the power to transform the healthcare industry. Our mission is to harness this power to empower individuals to take control of their pain management journey.About the Role: We are seeking a highly skilled and motivated Operational Efficiency Specialist to join our dynamic team. As a key member of our...
-
Operational Excellence Manager
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroEmma – The Sleep Company is committed to delivering exceptional quality and service to our customers. To achieve this goal, we are seeking an Operational Excellence Manager to join our team. As a key member of our Operations department, you will be responsible for driving operational excellence across our organization.Key Responsibilities:Develop and...
-
Operational Efficiency Expert
Há 7 dias
Lisboa, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiroWe are seeking an Operational Efficiency Expert to join our team. As a key member of our fleet management department, you will play a crucial role in achieving seasonal project objectives and supporting vehicle infleet, reconditioning, and defleet operations.About the Role:Ensure fleet availability by managing vehicle maintenance, repairs, compliance, and...
-
Department Efficiency Manager
1 dia atrás
Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiroAbout Siemens MobilityWe're a leading provider of mobility solutions, dedicated to shaping the future of transportation and infrastructure development.Job TitleOperational Excellence Manager - Join Our Team!About the JobThis role offers the opportunity to drive process improvements and operational maturity within our assigned department, working closely with...
-
Operations Efficiency Manager
Há 7 dias
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro**About Our Team**We are a multicultural and diverse team of professionals passionate about digital innovation and driving continuous improvement processes. We believe in fostering a collaborative environment where everyone can grow and contribute their expertise.**Job Responsibilities**As an Operations Efficiency Manager, you will lead Process Mapping &...
-
Operational Excellence Manager
Há 5 dias
Lisboa, Lisboa, Portugal Bloq Tempo inteiro.At Bloq.It, we've created the world's leading smart locker solution.Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.We're quickly expanding, and after growing at 1000% for three years in a row, we're now the fastest-growing Smart Locker company in the world and one of the fastest...
-
Operational Efficiency Expert
Há 7 dias
Lisboa, Lisboa, Portugal Navan Tempo inteiroThe Operational Efficiency Expert we seek will be responsible for managing real-time support volumes, making short-term scheduling adjustments, and ensuring data accuracy within our systems. This individual will collaborate with cross-functional teams and leadership to optimize productivity and performance across multiple contact centers.This role requires a...
-
Operational Leadership Manager
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroRole Overview:The Senior Operations Manager is responsible for leading the Debt Management Plan Department in Lisbon, overseeing daily operations, and managing a team of 100 staff members. This is an exceptional opportunity to join our team at TN Portugal and drive business growth, improve operational efficiency, and deliver exceptional customer...
-
Business Efficiency Manager
Há 2 dias
Lisboa, Lisboa, Portugal IQVIA LLC Tempo inteiroAbout the OpportunityWe are seeking an experienced Operational Effectiveness Manager to join our team at IQVIA. As a key member of the Strategic Business Operations Team, you will be responsible for managing medium-to-large scale projects across Operational Effectiveness Services (OES) and delivering global solutions that identify and accelerate operational...
-
Operational Excellence Manager
1 dia atrás
Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroRandstad II - Prestação de Serviços, Limitada is seeking an Operational Excellence Manager to join our Global Business Services (GBS) team. As an Operational Excellence Manager, you will be responsible for driving process improvements and implementing best practices across all overhead functions. You will work closely with local BOS teams to identify...
-
Head of Operational Excellence
1 dia atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout PhitureAt Phiture, we're passionate about making business spending easier and more efficient. Our goal is to help every company go beyond the books and make the most of their finances. We believe that finance teams should work in unity with other departments to drive responsible spending.The OpportunityWe're looking for a seasoned leader to join our...