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Business Technology Support Specialist
1 semana atrás
Discover a dynamic opportunity with Blu Selection Spain, a leading sales and customer service solutions provider company, where you can leverage your technical expertise to drive business growth. As a B2B Software Support Engineer, you will be an integral part of our international team, collaborating with customers worldwide.
Your responsibilities will include:
- Providing expert advice and support to companies on technical issues
- Contacting customers via telephone, email, or online chat to resolve technical issues
- Collaborating with customers to identify and troubleshoot platform-related problems
You will also be responsible for identifying relevant processes and providing feedback to other teams.
To succeed in this role, you will need:
- A native level of German and a good level of English
- Enthusiasm about business and affinity for technology
- Basic knowledge of M365 technology, Active Directory troubleshooting, API, and networking related issues
- Knowledge of the value and impact of a good customer experience
- Excellent communication and negotiation skills
We offer a competitive salary package, including:
- Type of contract: long-term fixed-term contract, renewable every year
- Working hours: full-time or part-time options on rotating shifts (Mon-Fri, 8 AM - 6 PM)
- Salary conditions: 1,500 € gross/month (including accommodation) or 1,690 € gross/month (excluding accommodation)
As an international candidate, you will enjoy additional benefits, including:
- Reimbursement of initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Private health insurance included from the first day of contract signature
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Living in Lisbon offers a unique blend of culture, history, and lifestyle, making it an ideal destination for expats. With its rich cultural heritage, delicious cuisine, and friendly people, Lisbon is a city that will make you feel at home.
