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Accurate Document Coordinator

1 semana atrás

Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro
The Role
We're seeking a highly skilled and motivated individual to join our Document Collection team as an Accurate Document Coordinator. In this role, you'll be responsible for ensuring the accuracy and integrity of customer uploads throughout our 'Sell Your Car' journey.

Your key responsibilities will include:
- Reviewing and verifying customer-uploaded documents for accuracy and compliance
- Addressing discrepancies by requesting additional information or clarification from customers
- Communicating effectively with customers to guide them through the document submission process
- Collaborating with internal teams to ensure smooth transactions and efficient workflows

We're looking for someone with prior experience in a dynamic customer-facing environment, excellent communication and interpersonal skills, and a proactive mindset. You'll be able to analyze complex problems, identify opportunities for improvement, and implement changes to enhance the customer experience.

What We Offer
We provide a comprehensive package of benefits to support your professional growth and well-being, including:
- Competitive salary and bonus structure
- Hybrid working arrangement, with flexible remote work options
- Private healthcare and eyecare vouchers
- Meal allowance and monthly coaching sessions to promote mental wellbeing
- Enhanced holiday package and annual leave policy
- Share options and equity scheme for team members who drive our success

Join Our Team
If you're passionate about driving change and committed to delivering exceptional results, we'd love to hear from you Apply now and become a part of our dynamic team

About Us
We're a passionate team driven by a shared goal of revolutionizing the car-changing experience. With a portfolio of iconic automotive brands and a presence in several European markets, our journey is centered around creating a seamless and enjoyable experience for drivers everywhere.

We've come a long way since our humble beginnings as a simple reviews site. Today, we're one of the largest online car-changing destinations in Europe, serving over 10 million customers and facilitating transactions worth billions of pounds. Our commitment to innovation and customer satisfaction has earned us recognition in the prestigious Culture 100 list of top growth companies to work for.

Ahead of the curve and always pushing boundaries, we're a group that thrives on collaboration and positive change. We believe in empowering our team members to take ownership of their work and strive for excellence in everything they do.

As part of our team, you'll have the opportunity to contribute to our mission of making car-changing simpler, faster, and more enjoyable. Join us in shaping the future of the automotive industry