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Technical Support Specialist
1 semana atrás
At TN Portugal, we are seeking a skilled Danish-Speaking Customer Service Representative to join our team in Braga, Portugal. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction of our Danish-speaking clients.
The successful candidate will be responsible for providing high-quality customer service, troubleshooting technical issues related to website services, and delivering efficient solutions to customers. You will also guide customers through technical steps, ensuring they understand and can fully utilize website features.
In addition to providing excellent customer support, you will receive comprehensive training, necessary tools to perform your duties, and access to various career development opportunities. We value people who are eager to learn, adaptable, and able to thrive in a dynamic work environment.
To excel in this role, you should possess strong communication skills, both verbal and written, with a customer-first attitude. You should also have technical aptitude and a willingness to learn and troubleshoot website services. Prior experience in customer service or technical support is beneficial but not required.
If you are passionate about technology, problem-solving, and customer service, and are fluent in Danish (minimum C2 level required) and English (B2 level or higher preferred), we encourage you to apply for this exciting opportunity.
We offer a collaborative work environment, professional development opportunities, meal allowance, transport allowance, and company-provided equipment to help you succeed in your role.
