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Job Description: Blu Selection is looking for a Technical Support Specialist to join their team in Greece. The ideal candidate will have a native-level proficiency in Norwegian and a minimum B2 level of English, as well as an in-depth understanding of the value and impact of a superior customer experience.
Your Responsibilities:
- Responding to inbound customer requests and documenting relevant case information.
- Assisting users with pre-sales, general inquiries, and technical support issues through various channels.
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
Required Skills and Qualifications:
- A high school degree or a bachelor's degree.
- Excellent listening skills and proficient communication abilities.
- Strong teamwork skills and dedication to collaborative success.
- A drive for excellence and professionalism.
Benefits:
- Relocation package including accommodation, flight ticket, health insurance, and more.
- Competitive salary + monthly performance bonus.
- A full-time contract of 40 hours/week.
- Rotational shifts depending on the role.
- Work in an international environment in a multinational company in Greece.
- Possibility to work remotely in Greece depending on the project.
