Trust and Safety Expert

Há 5 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Join Our Team

We are looking for a highly motivated Trust & Safety Practitioner to join our dynamic team at Phiture. As a key member of our team, you will play a vital role in ensuring the integrity and safety of our online communities.

Main Responsibilities:
  • Develop and implement strategies to maintain the quality and accuracy of content;
  • Work closely with the Trust and Safety team to identify and resolve complex content-related issues;
  • Ensure seamless communication and collaboration across teams to achieve common goals;
  • Stay up-to-date with industry developments and trends, applying this knowledge to improve processes and outcomes;
  • Maintain a high level of proficiency in language skills, including market languages and English;

Desirable Qualifications:

  • Advanced degree in a related field (e.g., communications, law, psychology);
  • At least 2 years of experience in content moderation, customer service, or a related field;
  • Proven track record of achieving results in fast-paced environments;
  • Excellent analytical, problem-solving, and decision-making skills;
  • Proficiency in one or more programming languages or tools (e.g., Python, SQL);
  • Fluency in additional languages (market languages) a plus;


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