Enterprise Quality Assurance Manager

Há 6 dias


Coimbra, Coimbra, Portugal Phiture Tempo inteiro

We are seeking a talented IT professional to join our global IT team as an IT Release Manager. The ideal candidate will have a strong foundation in ITIL best practices, BPM, and Quality Management, ensuring that IT releases are well-structured and efficient.

Key Responsibilities:

The IT Release Manager will be responsible for overseeing the entire release lifecycle, from planning to post-release retrospectives. This includes defining and enforcing the release management framework, developing and maintaining the Release Calendar, and collaborating with Change Management to ensure releases comply with established change control processes.

  • Define and enforce the release management framework, ensuring efficient planning, scheduling, and execution of releases.
  • Develop and maintain the Release Calendar, coordinating activities across global IT teams.
  • Collaborate with Change Management to ensure releases comply with established change control processes.
  • Establish governance models and KPIs for tracking release success and stability.

The ideal candidate will have hands-on experience in test automation, process optimization, risk management, and automation. They will be able to analyze complex IT processes and implement structured improvements, ensuring transparency in processes and reporting.

Requirements:
  • Bachelor's or master's degree in computer science, Quality management, Software Engineering, or a related field.
  • 8+ years of experience in IT release management, test management, software quality assurance, and BPM.
  • Strong understanding of ITIL framework (preferably ITIL v4 certified).


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