Multilingual Medical Support Specialist

Há 4 dias


Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro
Role Overview:

The Multilingual Medical Support Specialist will play a vital role in providing multilingual support to customers in Spain, Italy, and Portugal. As a Medical Information Professional with Bespoke Recruitment Limited, you will be responsible for managing incoming enquiries, responding to customer queries, and maintaining accurate records of all medical communication transactions.

Responsibilities:

1. Manage incoming customer enquiries, responding to their queries in a courteous and professional manner.
2. Utilize predefined answers and resources to provide accurate and non-promotional information to customers.
3. Identify and handle customer complaints and adverse events in accordance with standard operating procedures.
4. Maintain accurate records of all medical communication transactions in the company's database.
5. Collaborate with colleagues to share best practices and continuously improve daily processes.
6. Participate in internal and external educational opportunities to enhance product and organizational knowledge.

Qualifications:

1. Fluency in English language skills, with native proficiency in Spanish or Italian and Portuguese.
2. Bachelor's degree or equivalent in a relevant field, such as health care, natural sciences, pharmacy, or a related discipline.
3. Excellent active listening skills and verbal communication abilities to respond to customers effectively.
4. Strong written skills to respond to customers' queries succinctly and accurately.
5. Ability to work under pressure, juggling multiple priorities and deadlines while maintaining standards.

About Us:

Bespoke Recruitment Limited is a leading provider of recruitment services, dedicated to connecting top talent with innovative companies. As a Multilingual Medical Support Specialist, you will join a dynamic team committed to excellence and customer satisfaction.

  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    About Tn PortugalWe are a global leader in integrated digital services, operating in 91 countries and serving 170 markets with a team of over 410,000 professionals worldwide. Our offices are located in Porto, Lisbon, Setúbal, and Covilhã. We are proud to be recognized as one of the top 25 workplaces globally by Fortune and Great Place to Work.Job...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    **About Us**Multilingual Jobs Worldwide is a leading language recruitment specialist agency, connecting talent from various countries with exciting job opportunities.We are currently seeking a highly skilled and multilingual customer support specialist to join our team in Lisbon, Portugal.**Job Description**As a customer support specialist, you will be...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Multilingual Support SpecialistLocation: Lisbon, PortugalAbout the Job:We are seeking a highly skilled and experienced Multilingual Support Specialist to join our team in Lisbon, Portugal. The successful candidate will be responsible for providing exceptional support to our Spanish-speaking customers via phone calls and emails.Key...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    At Teleperformance Portugal, we're on the lookout for a talented Multilingual Support Specialist who can deliver exceptional customer experiences in French. As part of our diverse team, you'll be responsible for communicating effectively with clients, resolving their queries, and ensuring their satisfaction.About the Position:Deliver multilingual support to...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. We specialize in recruiting Scandinavians, Dutch, German, and Finnish individuals for various positions across Europe.We are currently seeking a Multilingual Support Specialist to join our team. The successful candidate will be responsible for handling incoming...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    We are seeking a highly skilled Technical Support Specialist to join our team at Talingual, a specialist multilingual recruitment agency.As a Technical Support Specialist, you will represent a world-leading Medical company, providing expert support to clients via phone and email. You will be the first point of contact for users with queries regarding medical...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    At Job Squad, we strive to create a supportive environment that fosters growth and development for our employees. As a Multilingual Support Specialist, you will have the opportunity to utilize your language skills to provide exceptional support to our clients.The RoleRespond to incoming calls and emails from clients.Utilize provided tools and processes to...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    TN Portugal is seeking a multilingual support specialist to join our team in Lisbon, Portugal. As a customer service representative, you will be working with one of the world's leading airlines, providing support to customers through written and phone communication.About the RoleThe ideal candidate will have a native or proficient level of Italian (C2) and...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are looking for a highly skilled Multilingual Support Specialist to join our team at GrabJobs in Lisbon, Portugal.In this exciting role, you will be responsible for providing top-notch customer support to clients from diverse backgrounds and industries.You will work closely with our team to identify and resolve customer issues promptly and efficiently,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    We are looking for a highly motivated and skilled Multilingual Support Specialist to join our team at Teleperformance Portugal. As a key member of our customer support team, you will play a vital role in providing top-notch service to our clients.Job Description:Deliver exceptional customer experiences through various communication channelsProcess and...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Teleperformance Portugal is seeking a skilled Multilingual Support Specialist to join our team. In this role, you'll be responsible for providing exceptional customer support to our clients in Italian, addressing their inquiries and concerns with kindness and professionalism.We offer a highly skilled and knowledgeable team, working in a multicultural...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Promoting sustainability and innovation, Powerdot is committed to fostering a culture of diversity and inclusion. As a Multilingual Support Specialist, you'll join our team of passionate professionals dedicated to making sustainable mobility a reality.Your primary responsibility will be to assist customers in various languages, providing accurate information...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **About Us**We are Phiture, a rapidly growing multilingual engineers' business in Lisbon, Portugal. Our company is an instantly recognizable, global iconic brand that offers a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide.We are committed to investing in our people and offer a range of...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job OverviewWe are looking for a dedicated and detail-oriented Multilingual Support Specialist to join our team at Teleperformance Portugal. As a key member of our global operation, you will be responsible for providing top-notch customer support and ensuring seamless communication with our clients.Your Key ResponsibilitiesProvide accurate and timely...


  • Lisboa, Lisboa, Portugal TTEC Tempo inteiro

    About This OpportunityThis is an exciting opportunity to join our team in Athens, Greece, as a Multilingual Support Specialist. In this role, you'll be responsible for providing top-notch support to our clients' customers through various communication channels.Your Key ResponsibilitiesProvide accurate and valid information to resolve customer issues.Conduct...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company Overview:We are Blu Selection, a company that strives to make a positive impact on people's lives by providing innovative medical solutions. Our team is passionate about helping individuals with diabetes manage their condition effectively.Salary and Benefits:As a Medical Device Support Specialist, you will be offered a competitive salary of 1040€...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About UsWe run a multilingual engineers' modern businesses in Lisbon, Portugal. As a top employer in Portugal and Canada, we have been recognized for our commitment to investing in our people and offering a range of training programs at the start and throughout your career with us.Your RoleYou will be providing Community Specialist support for a video...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Company OverviewAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Job DescriptionWe are offering a great work experience in Lisbon, Portugal for a role as a Spanish Customer/Sales Support...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    We are seeking a skilled Spanish Customer Support Specialist to join our team in Lisbon, Portugal. In this role, you will represent a global brand and interact with customers from diverse backgrounds.About the Job:Provide top-notch customer service via email, chat, and phone calls.Specialize in a specific brand and become a product expert.Collaborate with...


  • Lisboa, Lisboa, Portugal VERTENTE HUMANA, LDA Tempo inteiro

    Overview of the RoleThe Multilingual Customer Support Specialist will play a critical role in providing exceptional customer service and support to our clients. This is an exciting opportunity to join a dynamic and growing company and contribute to our mission of delivering top-notch service and support.Responsibilities:Interacting with customers via phone...